Help & FAQ

Everything you need to know about using MotionEdge.

Getting Started

Getting Started with MotionEdge

Your first 10 minutes with MotionEdge — sessions, recording, importing videos, reviewing your swing, comparing swings, and getting AI coaching feedback.

Free vs Pro

Managing Your MotionEdge Pro Subscription — Subscribe, Check Status, Restore, and Cancel

Everything about your MotionEdge Pro subscription now lives in one place: Settings → MotionEdge Pro. See whether Pro is active and when it renews, re-check your status with the server, restore a purchase on a new device, buy an AI Coach Pack, or cancel — all from one screen on iPhone, iPad, and Mac.

MotionEdge Pro — What's in the Free Tier and What You Unlock with Pro

Most of MotionEdge is free, including capture, review, drawing tools, all metrics, comparison, and Apple Watch. Six features unlock with MotionEdge Pro: an full swing library (no free-tier cap), unlimited daily saves, TrackMan integration, Remote Camera, iCloud sync, and the AI Coach.

Practicing Golf as a Family — One MotionEdge Pro Subscription for the Whole Household

One MotionEdge Pro subscription covers up to six people through Apple Family Sharing. The Pro features, the monthly AI Coach credits, and any AI Coach Packs all share across the family. Combined with iCloud session sharing, it's how parents and kids — or spouses, or anyone in the same household — work on the game together.

Restoring Your MotionEdge Pro Purchase

New phone, reinstalled app, or Pro features showing locked when you know you're subscribed? Restore Purchases re-checks your Apple Account with the App Store and turns Pro back on — no charge, no account to remember. Available in Settings → MotionEdge Pro on iPhone, iPad, and Mac.

What Works Offline and Without Pro

Everything that analyzes your swing — pose tracking, posture grade, hand path grade, the 10-position filmstrip, comparison, tempo — runs on your device, works with no signal, and is free. A feature-by-feature table of what needs MotionEdge Pro, what needs an internet connection, and the two features that break the pattern.

Camera & Capture

Auto-Detect Sensitivity — Reduce False Swing Captures

How the Auto-Detect Sensitivity slider works — what the underlying gates (stillness, swing speed, swing arc) do, how to read the live on-screen tuning panel to adjust by eye, how to stop false triggers from your pre-shot routine, and how to send diagnostic logs to support.

Best Frame Rate for Indoor Simulator Recording

Use 60 FPS for best automated impact detection in simulator bays with projector screens.

Better Filmstrip Results — Camera Stability & Video Quality

Stable camera and trimmed video requirements for accurate filmstrip swing position detection.

Capture Screen Guide: Borders, Skeleton Overlay & Logs

What the colored border around your screen means, what the dots on the skeleton overlay tell you, and how to share diagnostic logs with support when auto-detect isn't behaving.

Continuity Camera — Using Your iPhone as a Mac Camera

Continuity Camera lets you use your iPhone as a wireless camera on your Mac — but it has limitations for golf swing recording. Here's when to use it and when to record directly on iPhone.

Handheld Recording with Cinematic Stabilization

Apple cinematic stabilization applied to all capture modes for handheld recording — what it does, trade-offs, coverage.

Hands-Free Capture — Using Siri and Shortcuts with MotionEdge

Six voice commands: capture a swing, open your last session, open your last swing, open today's session, open the AI Coach, or ask how many swings you've recorded today. Plus assigning capture to the Action Button and using the Shortcuts app and Spotlight.

Live TrackMan Connection — Setup, Aim Point, and Real-Time Data

Connect MotionEdge directly to a TrackMan unit on your network — get real-time radar data paired with your own video capture, plus how to set the center aim point so club path, face angle, and launch direction are measured against the right target line.

Quick Review vs Full Review — Choosing Your Practice Mode

How to use Quick Review mode for rapid-fire range sessions where you only save the swings you want, versus Full Review mode for deep analysis of every swing.

Record at 720p for Smaller Files and Faster Analysis

Recording golf swings at 720p stores roughly half the data of 1080p and analyzes noticeably faster — with no loss in swing detection or pose accuracy. Here's why it's the recommended setting and how to switch.

Recording on Mac: Built-in, Continuity, or Remote Camera

Understand the camera differences when recording on Mac — built-in webcam, Continuity Camera, and Remote Camera mode each offer different levels of control.

The Camera Screen — Every Control You Have Before Pressing Record

A tour of every adjustable control on the MotionEdge capture screen — lighting (shutter + ISO), lens choice, resolution and frame rate, detection method, and the Remote Camera setup for multi-device capture.

Why MotionEdge Prioritizes Shutter Speed (Less Motion Blur)

MotionEdge prioritizes shutter speed to keep impact frames sharp — it starts at 1/250s and auto-adjusts for the least motion blur. How it works, how to force a faster shutter manually, and the indoor-simulator exception.

Remote Camera

Remote Camera Over a Hotspot — Setup & Troubleshooting

Best practices for using MotionEdge's remote camera over an iPhone Personal Hotspot at the range, plus how to fix discovery issues — the in-app Troubleshoot Connection button, Private Wi-Fi Address, manual IP entry, and network checks.

Remote vs Director — What Each Device Shows

Pair devices for multi-angle capture — phones on tripods (the Remotes) plus a device you coordinate from (the Director, an iPad or a Mac). The roles don't show the same things by design. Here's what each shows, how multiple angles work, and how you pick the primary auto-detect camera.

Setting Up Remote Camera — Pairing Your Devices

How to set up Remote Camera in MotionEdge — broadcast from an iPhone on a tripod, pair an iPad or Mac as the Director, add a second camera for multi-angle capture, and pick the right network setup.

Importing

Choosing Where Imports Go & Importing Multiple Files

Control which session your imported videos land in — imports go into the session you're currently viewing. Select multiple files at once to batch-import an entire range session.

Import a TrackMan Report Link

How to import a shared TrackMan report link into MotionEdge — single-shot or multi-group reports with videos and full radar data, no file transfer needed.

Import a TrackMan Stroke File

How to export a TrackMan stroke file from Performance Studio and import it into MotionEdge — get video analysis, Watch metrics, and AI coaching on top of your radar data.

Importing Slow-Motion Videos — FPS Mismatch Issues

FPS mismatch when importing slo-mo videos — TrackMan handled automatically, third-party editors not supported.

Importing Videos from Any Source

Import swing videos from your camera roll, screen recordings, social media saves, or any source — build a reference library of pro swings and compare them to your own.

Apple Watch

Apple Watch Modes: Camera Remote, Session & Tempo

Three Watch modes — Camera Remote (tripod control), Watch Session (swing detection with/without phone), Tempo Training (haptic rhythm, standalone).

Apple Watch Sensitivity — Filtering Out Waggles, Catching Real Swings

What the Apple Watch swing-detection sensitivity setting controls, why it exists, and how to dial it in so practice waggles don't trigger captures but real swings reliably do.

Apple Watch Swing Analysis Overview

What your Apple Watch does in MotionEdge — camera trigger, tempo measurement, and remote camera control. What it measures reliably and what requires video-based analysis.

Peak Hand Speed from Apple Watch — What It Means

How MotionEdge measures hand speed from your Apple Watch, why absolute numbers are approximate, and how swing-to-swing relative comparison is where the metric earns its value.

Per-Swing Environment Data — Altitude, Pressure, and Sensor Context

What Watch Data → Env shows — barometric pressure, relative altitude, compass, ambient noise, and related fields from a Watch session, and why that context matters for ball flight.

Analysis & Overlays

Comparing Swings — Reference & Ghost

How to put two swings together in MotionEdge — Reference mode for comparing against another swing (overlay or side-by-side, with synced scrubbing), and Ghost for self-comparison against the same swing.

Drawing Tools — Annotate Your Swing

How to draw on a swing in MotionEdge — lines, angles, circles, and freehand marks that stick to the swing and sync to anyone you've shared the session with. The coach's whiteboard, built into the video.

Filmstrip — See Your Swing in 10 Key Positions

How MotionEdge generates a 10-frame filmstrip of your swing, how to adjust frames, zoom into impact, share filmstrips, and use them for swing comparison and AI coaching.

Keyboard Shortcuts for Video Review

Use a physical keyboard on iPad, Mac, or iPhone to scrub frame-by-frame, jump to swing positions, and control playback — faster than touch alone.

Mac & iPad Zoom Controls for Swing Review

Zoom in on your swing frames, pan around impact details, and reset the view using keyboard shortcuts, trackpad pinch, or double-tap — on Mac, iPad, or any device with a keyboard.

Multiple Windows on Mac — Power-User Workflows

Open multiple Swing Review, AI Coach, comparison, and session windows side by side on Mac. How to invoke each window type, keyboard shortcuts, and the deep-analysis workflows the bigger screen unlocks.

Name, Tag, Comment, and Find Your Swings

How to keep a swing meaningful weeks later — name it, set the club, add tags, leave comments (your own notes or a conversation in a shared session), and find it again from your library.

Pose Overlays & the Posture Numbers

What the colored overlays on your swing video mean — the pose skeleton, setup and live overlays, angle arcs, and the hand-path trace — plus the Posture Check numbers that turn those positions into something you can track.

Posture Check: Spine Tilt & Hip Center Through the Swing

What the Posture Check panel measures — spine tilt and center-of-hips movement as the two key indicators of posture maintenance, plus general joint-angle tracking across the swing positions.

Release Metrics — Timing and Downswing Efficiency

Release timing, quality, and downswing efficiency — what these metrics measure, why they're not displayed from Watch IMU data, and how to evaluate release mechanics with high-FPS video.

Tempo Ratio — Backswing to Downswing Timing

Backswing-to-downswing timing ratio — how it's measured, why 3:1 is the Tour target, grading ranges. Works standalone on Watch.

Training Profiles & Stats — Working on One Thing at a Time

Training Profiles let you tell MotionEdge what you're working on — like 'shallow the transition' — so the grading thresholds, the Watch live feedback, and the AI Coach all focus on that specific goal. Plus how to read the training stats and which profile was active on a swing.

Video Review — Reading Your Swing

A tour of MotionEdge's Video Review screen — the panel system, the two ways most golfers work (quick AI critique vs. hands-on visual breakdown), comparing swings, drawing, documenting, and where to go deep on each panel.

What Hand Path Grading Means (and How to Use It)

How MotionEdge grades your downswing hand path — a soft visual aid for spotting over-the-top tendency, what affects the grade, and how to adjust the thresholds yourself.

AI Coaching

AI Coach — Can I Leave the App While My Swing Is Being Analyzed?

Yes — once you send a swing for AI Coach analysis you can leave the app. Background analysis continues and a notification opens the finished conversation when it's ready.

AI Coach — How It Works and How to Use It

What MotionEdge's AI Coach is, how it analyzes your swing using video plus pose data plus radar numbers, the difference between the AI Coach tab and the AI Coach panel in Video Review, and how to ask questions that produce useful answers.

AI Coach Connection Status — What Each Message Means

How to use Test Connection in AI Coach settings, what each of the four status messages means in plain language, why a green 'connected' can appear alongside a 'Subscription verification delayed' note and still be completely fine, and which messages need action from you versus which resolve on their own.

AI Coach Packs — How They Work and When to Buy One

What an AI Coach Pack is — a one-time top-up that extends your AI Coach beyond your monthly subscription quota. Credits are valid for one year, only consumed after your monthly quota is fully used, and pool across the whole household if you share Pro via Apple Family Sharing.

Sharing an AI Coach Session for Quality Analysis

An opt-in way to send a specific AI Coach conversation to the MotionEdge team so we can improve the coaching — you preview the exact bundle before it sends, and nothing leaves your device without your tap.

Why Connect Your GHIN Handicap to MotionEdge?

Connecting your GHIN account keeps your handicap current automatically and lets the AI Coach work from your real on-course results — your handicap index and the actual rounds you've played — so the conversation is grounded in how you really score, not a guess.

Your Golfer Profile — Why It's Worth Filling Out (and What We Do With It)

What's in your golfer profile, why filling it out makes AI Coach feedback noticeably more useful, what the AI actually receives, and the things MotionEdge will never do with this data.